There are a lot of great reasons for working with Aardvark Safaris to plan your holiday to Africa and the Indian Ocean. We’ve listed many of them below with links to more detail should you want it. If you have any questions, please call or email us.
Quality Holidays Honestly Priced
We’ve all lived and worked in Africa and tailor make high quality holidays in areas we know and love. We use camps and lodges we’ve tried and tested, and understand the importance of working with some of Africa’s best guides and hosts. We listen to your wishes and use our experience to tailor a safari that suits you perfectly. We will provide hassle free arrangements including full itinerary planning, providing the most effective routings and avoiding unnecessary (and costly) stopovers. We are completely impartial in our advice (no-one at Aardvark works on commission).
Our financial protection for flight inclusive and non-flight holidays protects you should we cease trading. Your contractual relationship with us, drawn up uinder English law, requires us to provide a suitable alternative if our suppliers cease trading. Please remember that if you do decide to book direct with companies in Africa, or through a non-bonded company here in the UK, your money is at risk.
Booking direct you have zero financial protection. Can you pay with a credit card? If so what are the hidden charges? If you cannot pay by credit card then you will have to arrange a money transfer at your expense. When you get there what happens if nobody is there to meet you? If you have any complaints with the quality of your holiday how do you try and arrange compensation, you have very limited rights. Our registration number is 3800138 and our status can be checked at Companies House
Typically there are no additional costs to you for having the benefit of our advice. Our suppliers pay us a commission for each booking which is how we make our profit. In some instances we are able to plan trips more cheaply than you would yourselves. If you think that we are charging you more for accommodation or services than you can find direct, we are happy to look at the difference and see if we can remedy the situation. If you would like a breakdown of the quote to see what each element of your holiday is costing we will happily provide this.
We can’t guarantee to be competitive with flight prices as sales and special offers released on airline websites sometimes undercut the rates we are given direct by the airlines. We will always break down the flight costs in our quotes and if you can find cheaper flights than us you are welcome to book these independently of our travel arrangements.
The price of your holiday stays the same even if there are currency movements before you travel. We buy in our currency when you pay your deposit which means you are covered in the case of any fluctuations.
We provide a full emergency back up service, both from ourselves and through local representatives on the ground, in case you have any difficulties whilst you are away
We accept all major credit cards, and unlike many of our competitors don’t charge you a surcharge for this.
We’ve worked with the majority of our suppliers for years and by visiting regularly we know we’re still working with the best. By speaking to clients after they’ve travelled we feed back their thanks and occasionally niggles too which helps to keep standards high.
Our holidays allow you to enjoy wildlife, local communities and remote areas of Africa, and conservation is important to us. We work hard to ensure that the benefits tourism can bring to an area are not offset by negative impacts. We offer our clients the chance to offset the carbon emission caused by their long-haul flights with a scheme in Zambia which not only absorbs carbon dioxide but which also provides food and employment. We have also supported the Koiyaki Guide School in the Masai Mara since its inception, giving local people the chance to take a part in the future of their area.
Our efforts in this area were recognised by AITO which awarded us four stars for our responsible tourism work in the UK and Africa.
Over 70% of our clients come to us through recommendation and several of our clients are on their second or third trip with us. Although we are now ten years old, we are a small company and have retained our personal touch with the owners still involved with sales on a day to day basis. See the testimonials page of our website to see what clients say about us. Let us know if you would like to speak to a past client.